Instructions
for auction winners
Congratulations
on winning our online auction. You can help us streamline the auction transaction
process by noting the following:
- If you are
faxing or mailing payment or payment information, please download and
use our offline order form
(requires Adobe Acrobat Reader 3.0 or higher. Don't have
it? Download the latest version here).
- Always include
the auction item number or product description when faxing, mailing, or
e-mailing payment information. This will help us make sure we are
sending you the right item.
- You
can send payment in the mail by cashier's check or money order. If you
want to pay by personal check, we may delay shipment up to ten business
days while your check clears.
Make checks and money orders payable to VTO Saddlery. Mail payments
to: VTO Saddlery, 111 West Third Street, Hearne, TX 77859.
- You
can call (979) 280-5344 to provide your credit card information over the
phone.
- Unless
otherwise noted by us or requested by you, all shipments are made via
U.S. Postal Service Priority Mail with delivery confirmation.
- If
you would like shipment to an address outside the United States, please
contact us in advance so that we can provide you the shipping cost.