We know how hard it is to buy a saddle. Believe us, we've been there. Mrs. VTO has a very hard to fit horse herself. Besides, who can tell how a saddle will ride by the way it sits on the horse's back? The only way to really tell if the saddle fits you and the horse and you like the way it rides, is to put some hours in the saddle!
So, VTO has started a fleet of test ride saddles that you can ride in as much as you like. Here is how it works: Select a saddle from the website you would like to try. By adding the saddle to your shopping cart, we assume that you are going to take this saddle on trial and ride in it to see if you like it. You will have 5 days to ride in the saddle after you receive it. After 5 days, please call us at 800-506-5344 to let us know if you want to keep the saddle, send it back and order a different size, or just send it back. If you send it back, there is no charge - your only cost is the cost to ship it back to us. All we ask is that if you end up buying a saddle based on your test ride, you buy it from us.
When you order the saddle on-line, your credit card will be authorized but not charged. Your card will not be charged until we hear from you that you want to keep the saddle. If we don't hear from you within 2 weeks, we will assume that you want to keep the saddle and process the payment.
Some of our test ride saddles have been ridden in before. Unfortunately, we cannot offer a discount on these saddles since we would need to replace it at our regular cost if you buy it. Luckily, most of the saddles in our test ride program are either new, or have been ridden in only once or twice and are in like-new condition. The reason for this is simple: After riding in these saddles, most people do not want to give them up. They buy the saddle and we replace the test ride with a new saddle. A few of our saddles have been ridden in quite a bit. We recommend that if you test ride one of these heavily used saddles, you send it back to order a new one. If you would like to keep the used saddle, we may be able to offer a discount, but that will be judged on a case by case basis. We still have to replace the saddle with a new test ride!
Many of our saddle suppliers also keep a fleet of test ride saddles. We can often get you one of these to ride in, but since we don't have it in stock, it may take some time to get it to you.
Our consignment saddles are also available for test ride. The same policy applies, except we do charge a $25.00 flat rate shipping fee to US addresses for the trial. You are responsible for this fee regardless of whether you keep the saddle or have to return it. If you do have to return the saddle you are responsible for the return shipping as well.
Please call (1-800-506-5344) for more information regarding a specific saddle you are interested in test riding. Or if you don't know exactly what you want, we are more then happy to help you find the perfect saddle for you and your horse.